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Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...
Are there any hidden costs, or setup fees?

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Can I have Warez, Appz, Serialz, Pornography and or commercial software on my homepage?

No, if we find them in your directory or links to them, your entire account will be subject to...
Can I host friends' websites?

Yes, you may host sites for your friends, and can use as many domains as your plan allows. If...
Can I order even though I do not live in the EU or US?

Yes, you can still order with us. However, we are a Cap Verde company, and sales/support only...
Can I run a phpbb forum or other dynamic content on my site?

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Do I have to have your banner on my site?

Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to...
Do I need a static/dedicated IP address?

By default, you will be given a shared IP address, which means the same IP address is resolved to...
Do you host adult sites?

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Do you offer Server Side Includes (SSI)?

Server Side Includes (SSI) is enabled on all of our plans. You just need to be sure that you name...
Do you offer Telnet or SSH access?

By default, for security reasons, we do not provide SSH/shell access to our clients. SSH/shell...
Do you offer password protected directories?

Yes, using our web-based control panel you can easily protect any directory without having to...
Do your servers support XML?

Yes, all of our servers support XML.
How do I signup?

On any page of our site click the Hosting menu item, drill down to your desired services. Follow...
How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for...
I have a fast internet connection (DSL/cable) - can I just host my own site?

You could, but that's definitely not recommended. First of all, most ISPs have clauses that do...
Information Needed For SSL Certificate - CSR

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Is it a problem if I'm not in the CV?

Not at all! We welcome customers from any country, however please note that we are CV-based, and...
Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...
Setup Time?

What is the setup time on your services? Shared and Reseller are instantly deployed fairly...
What database do you offer?

We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use,...
What happens if I exceed my allocated bandwidth?

You will receive an automatic e-mail message warning you that you have reached 80% of your...
What if my site breaks your Terms of Service?

Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
Why don't I just go with the cheapest hosting?

A host has to make a profit to continue operating. Some hosts do not properly understand the...
Why don't you offer unlimited bandwidth?

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Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. What this means is that you can...
Will I have unlimited access to update my pages?

You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and...
Will you place any ads on my site?

Not at all. We do not place any advertisements on your site whatsoever.

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